Ask anyone what comes to mind when they think of customer service. You will most likely hear phrases like, “Being kind and polite to customers”, “Always smiling and being nice” or “Relating well with customers”. This  is definitely true, but not entirely. Formerly, customer service primarily focused on ensuring that clients got the service they…

Read More

Akili Network’s Protective Advertising Policy I get to spend the third Saturday of every month with my 7 year old nephew. This is also the one day of the month where I have a 7 year old ‘take charge of my life’ telling me what to do, where to eat, what to eat..the list is…

Read More